Experiences in the Land of Retail!!

[luvxander]

Me: “Good afternoon, this is [cellphone store]. How may I help you?”

Customer: “I came in to your store today and you sold me a defective phone!”

Me: “I’m sorry, sir. What is your full name and phone number so I can pull up your account?”

Customer: *gives information*

Me: “Okay, thanks. I see, you bought a [phone]. What seems to be the problem?

Customer: “The keyboard on this piece of s*** won’t come out!”

Me: “Have you tried sliding it the other way?”

*really long pause*

Customer: “Well thanks a lot b****!, now you made me feel like a f***ing idiot!” *click*





Me: “Thank you for calling [Library]. How my I be of assistance?”

Caller: “Yeah, my son said he wanted to check out some CDs. Do you guys have CDs?”

Me: “Of course. Can you tell me what type of CD he’s looking for?”

Caller: “What do you mean?”

Me: “I mean is he looking for audio books, computer games, music?”

Caller: “I don’t understand.”

Me: “I’m sorry, let me be more clear. Did he want–”

Caller: “No, I mean I don’t understand what you said before.”

Me: “I was just asking if you knew what type of CD he was looking for. Like audio books, or music, or–”

Caller: “Wait, what’s that?”

Me: “What’s what?”

Caller: “That thing you just said.”

Me: “What, music?”

Caller: “Yeah, what’s that?”